THE 30-SECOND TEST THAT REVEALS A BAD AI CHATBOT
PUBLISHED ON 2026-08-02
Ask a demo chatbot something that is definitely not in the documentation. A good one hands you to a human. A bad one invents a policy you don't have.
IGOR DEMOVIC
Co-founder at ELIA • builder of product and people teams
Igor is a Slavic name meaning "warrior" — and true to that, Igor Demovic has spent his career building things worth fighting for: teams that ship, products that matter, and companies that last. Based in Bratislava, Slovakia. After 20 years, he still loves coding.
Currently building
ELIA ASISTENT AI chatbot for customer support. Answers only from your knowledge base, and hands the conversation to a human when it doesn't know.Jot for stoics
— Marcus Aurelius, Meditations
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Posts about development and AI
HARDENING AN AI CHATBOT: A REAL ADVERSARIAL PROMPT FROM THE WILD
PUBLISHED ON 2026-06-10
A user told our chatbot his colleagues had ordered it to rebook his appointment. The bot believed him. Here is what we changed.
PLUGIN PURGATORY: WHEN POWER TOOLS BECOME THE BOTTLENECK
PUBLISHED ON 2026-05-28
I lost hours fighting file manager plugins to open a custom archive. Then I closed them all and built my own viewer in 15 minutes.